CONTACT US

Contact Us

We’re here to help — softly and quickly.

Email
customerservice@flowanchor.net
We usually reply within 1–2 business days.

What to include

  • Your order number (if you have one)
  • Your name and the email you used at checkout
  • A short note about what you need
  • Photos, if something arrived damaged or incorrect

Order help
Changes or cancellations are only possible before your order is processed. Returns and damaged-item requests are handled by email — see our FAQ for timelines.

Wholesale / partnerships
Email the same address with “Partnership” in the subject line.

Hours
Messages are read Monday–Friday. We may be quieter on weekends and holidays.