SHIPPING

Processing: 1–3 business days after the order
In transit to US: usually 7–15 business days
Safe customer promise: 7–21 business days after processing (customs can stretch it)
Worldwide: same idea — often 10–25 business days depending on country

Don’t promise “3–5 days” unless you’ve got US stock. Once you hold inventory in the US, you can tighten that.

Paste for Shipping page:

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Shipping

We process orders within 1–3 business days (Mon–Fri, excluding holidays). You’ll get a confirmation when your order ships.

Delivery times
After processing, delivery is typically 7–21 business days, depending on your location and carrier. International orders may take longer if customs review is needed.

Tracking
You’ll receive a tracking link by email as soon as it’s available. Please also check spam/junk.

Where we ship from
Orders currently ship from our fulfillment partner in Hong Kong.

Worldwide shipping
Yes — we ship internationally. Delivery times and carrier options vary by country.

Customs & taxes
Your checkout total includes what Shopify collects when required (such as some sales tax). International orders may also owe customs duties, VAT, or import fees charged by your country. Those fees are set by local customs and are the buyer’s responsibility unless we say otherwise at checkout.

Questions?
Email customerservice@flowanchor.net